'An organisation is a collection of ordinarily nice people doing terrible things to one another with good intentions.'

Any organisation or a firm has a structure. Most of the times this is organised vertically.

If manager wants to have good control of the workplace he or she needs to understand responsibilities of people on many different levels especially the level above as this determines the responsibilities that may be required from the manager itself.

Structure is about who does what work, with whom, and how that work is controlled and coordinated. Designing an organisation's structure is all about getting people organised around the work so that they can do quality work and have worthwhile jobs.

There are two principles that describe different choices for designing a workplace.